Tenant Care Portal - Property Care

Welcome to Tenant Care!

The Propertycare online tenant portal provides you with easy and secure way to pay rent and other charges online, submit maintenance requests from any mobile device, and stay connected with us.

View Tenant Portal

Rent Payment Options

Propertycare provides a variety of convenient and secure online payment options. Residents can pay rent 3 different ways:

E-Check

Electronic funds transfer from checking or savings account

Setup secure automatic re-occurring monthly rent payments

No more paper checks

Absolutely free to use

Credit Card

Rent is charged to the credit or debit card as a credit card transaction

Easy, seamless and secure

Transactions are approved at the time of payment

Online payment fee required

Electronic Cash Payments

Pay your rent rent at a local Ace Cash Express

Rent payment posted within minutes and a receipt provided

No in-office visit required

Small transaction fee of $3.99 for transactions up to $1,500

How to Submit Maintenance Requests

If a Maintenance issue should arise, please log on to your resident portal and submit a maintenance request. Please be as detailed as possible in describing the maintenance request and the best contact number.? A vendor will be dispatched and will be in contact with you within 24 hours of the request.? Kindly give us a call if a vendor has not contacted you within 24 hours of subbmitting your request. Please be prepared to schedule time with the vendor and please make yourself available at the scheduled time.

Tenant Resources

Residential Leasing & Inventory Forms

Normal wear and tear is a part of renting that every landlord expects, however, what is considered normal and what is considered damages can depend on the condition when you first move into your new home. That is why it is important for you to fill out, complete, and submit the Residential Lease and Inventory Condition Form when you first move in to your new place.

Download Form

Moving Proceedures

Click the link below to download the corresponding PDF document.