Propertycare Resident Portal

Welcome to Tenant Care!

The Propertycare online tenant portal provides you with an easy and secure way to pay rent and other charges online, submit maintenance requests from any mobile device, and stay connected with us.

Pay Rent Online

Rent Payment Options

Propertycare provides a variety of convenient and secure online payment options. Residents can pay rent 3 different ways:

E-Check

No additional fee

Credit Card

Transaction fee applies

Cash Payments

$4.99 fee per payment
Maintenance vendor in work gloves handling a repair

Maintenance Requests

If a maintenance issue should arise, please log in to your resident portal and submit a maintenance request. Please be as detailed as possible in describing the issue and include the best contact number.

A vendor will contact you within 24 hours

Once your request is submitted, a vendor is dispatched and will be in touch within 24 hours of the request.

Residential Leasing & Inventory Forms

Normal wear and tear is a part of renting that every landlord expects. However, what is considered normal and what is considered damage can depend on the condition of the home when you first move in.

That is why it is important for you to fill out, complete and submit the Residential Lease Inventory and Condition Form when you first move in to your new home.

Move-In Condition Form

Download, complete and submit it when you first move in.

Resident filling out a move-in inventory and condition form on a clipboard

Moving Procedures

To start a move-out request, please log in to your tenant portal and select “Request Notice to Vacate” under the Contact Us menu. After your request has been received, additional documents will be provided via DocuSign for your review.

Move-out checklist on a clipboard